Psychometric Evaluation of Job Satisfaction Constructs among LIS Professionals in ICT-Enabled Central University Libraries of Uttar Pradesh

Authors

Keywords:

Job Satisfaction, LIS Professionals, Cronbach’s Alpha, Psychometric Properties, Corrected Item–Total Correlation (CITC), Squared Multiple Correlation (SMC), Cronbach's Alpha if Item Deleted, Central Universities, ICT-Enabled Libraries.

Abstract

This study examines the psychometric properties of the constructs used to measure job satisfaction among Library and Information Science (LIS) professionals working in Information and Communication Technology (ICT)-enabled central university libraries in Uttar Pradesh. The primary objective was to evaluate the internal consistency reliability of the job satisfaction measurement framework and the adequacy of its measurement items. Data were analyzed using IBM SPSS Statistics Version 27. Internal consistency reliability and item-level performance were evaluated through Cronbach's Alpha, Corrected Item–Total Correlation (CITC), Squared Multiple Correlation (SMC), and Cronbach's Alpha if Item Deleted. The results indicate that the five job satisfaction constructs—Working Environment; Monetary Benefits; Promotion Policy; Physical Environment and ICT Infrastructure; and Overall Satisfaction with Librarianship as a Career—demonstrated satisfactory to excellent internal consistency, with Cronbach's Alpha coefficients ranging from 0.811 to 0.961. Most items exhibited CITC values exceeding the recommended threshold of 0.30, confirming their meaningful contribution to the reliability of their respective constructs. Although a few items showed comparatively lower correlations, they were retained because of their theoretical and practical relevance. Overall, the findings demonstrate that the measurement instrument possesses strong internal consistency and satisfactory psychometric properties for assessing job satisfaction among LIS professionals in ICT-enabled central university libraries. The proposed measurement instrument offers a robust framework for future research studies on job satisfaction in technology-driven academic library environments.

Author Biographies

  • Dharmendra Kumar, Banaras Hindu University

    Dharmendra Kumar is a Research Scholar in the Department of Library and Information Science at Banaras Hindu University (BHU), Varanasi, India. He is currently serving as a Professional Assistant at the Central Library, Banaras Hindu University, where he contributes to academic library services, information resource management, and user support initiatives.

    He obtained his Bachelor of Arts (B.A.) and Master of Arts (M.A.) degrees from Banaras Hindu University. Motivated by a strong interest in library and information science, he subsequently earned both the Bachelor of Library and Information Science (B.Lib.I.Sc.) and Master of Library and Information Science (M.Lib.I.Sc.) degrees from the same institution. His academic and professional interests encompass academic librarianship, information organization, knowledge management, digital library services, and user-centered information services.

  • Gireesh Kumar T. K., (Chief Editor). Dept of Library and Information Science, Banaras Hindu University, Varanasi,221 005, (gireesh@bhu.ac.in)
    Gireesh Kumar, T K is presently working as Lead Researcher and Visiting Professor in the Department of Civil Engineering and Architecture, University of Pavia, Italy under the Global Experience Faculty Program (GEFP) of Banaras Hindu University, Varanasi, India where he is working as Assistant Professor in the Department of Library and Information Science, He took PhD from Mahatma Gandhi University, Kerala on Open Source Integrated Library Systems. Has Post Graduate Diploma in Library Automation and Networking from University of Hyderabad. Is recipient of Best Young Teacher Award (2021) and Young Librarian Award (2018) of Madras Library Association, ILA A.G. Motiwale Award (2015), and India’s Best Blogger in LIS Award (2009). Published more than 50 research papers, presentations, book chapters and video lectures. He is the course instructor of NPTEL SWAYAM course on Library Automation and Networking. His area of interest is Heritage Informatics, Cultural Heritage Information System, Library Automation and Networking and Digital Humanities.

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Published

2026-08-03

Issue

Vol. 13 No. 3 (2026): University Knowledge Infrastructure

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Articles

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